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Apple expands repair options by supporting used genuine parts

Apple expands repair options by supporting used genuine parts

Apple will now enable customers and independent repair providers to use their parts.

The changes to the tech giant's repair program will start with select iPhone models later this year with the new system that will allow the use of genuine Apple parts in repairs without compromising a user's "safety, security, or privacy."

Commenting on the change, Apple’s senior vice president of Hardware Engineering, John Ternus, said, “ At Apple, we’re always looking for new ways to deliver the best possible experience for our customers while reducing the impact we have on the planet, and a key part of that means designing products that last.

"For the last two years, teams across Apple have been innovating on product design and manufacturing to support repairs with used Apple parts that won’t compromise users’ safety, security, or privacy. With this latest expansion to our repair program, we’re excited to be adding even more choice and convenience for our customers, while helping to extend the life of our products and their parts.”

In a press release, Apple noted that the move was a "step forward" in their goal to offer "improvements" in access to repairs.

They said: "This upcoming enhancement to Apple’s repair processes is another step forward in the company’s commitment to improving access to safe and affordable repairs. In the last five years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training to more than 10,000 Independent Repair Providers and Apple Authorized Service Providers. For those who have the relevant experience repairing electronic devices, Self Service Repair gives access to the manuals, genuine Apple parts, and tools used at Apple Store and Apple Authorized Service Provider locations. Launched in 2022, Self Service Repair now supports 40 Apple products in 33 countries and regions, and 24 languages."

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