Make your password secure

GMX helps you keep your inbox safe

  • Tips for a secure password

  • Password recovery How-to
  • Information on password change
password security

One unique password per online service

The key for a safe account

Using the very same password for different online accounts, such as online shops or email accounts, is a common mistake many of us make. It puts all accounts at risk if this one password gets cracked. In particular, your email password needs to be extra secure, as we use our email account for resetting and changing passwords of other accounts. Once the email password is hacked, the login credentials of your other online service accounts could become subject to unauthorised changes as well. With our GMX password safety tips, you can keep this from happening. Find out more below.

GMX password tips for more account security

Creating and changing your password

Choose a secure password

Create a secure password

To create a password we require the following:
  • That it is at least 8 characters long
  • That it contains both uppercase and lowercase letters
  • That it contains numbers
  • That it contains special characters, e.g. ‘!‘, ‘%‘, ‘-‘

It is important to have strong passwords not only at GMX, but also on any other sites you need to log in to, e.g. banks or online shops. They help protect your accounts from fraudulent activities and other unwanted situations as they are hard to crack and unknown to anyone except you.

Make sure you never choose a password that contains personal data such as your date of birth, or the name of a family member or pet. They can be easily guessed and make it easy for someone to access your private account without your permission.

Change password

Change your password

In order to change your password, you need to follow the steps below:
  • Log in to your GMX email account
  • Select the ‘Home‘ tab at the top of the email client
  • Click ‘My Account‘ under ‘Personalization‘ on the left side
  • Click ‘Security Options‘
  • Under ‘Password‘, click ‘Change password‘
  • Enter your current password, then enter your new, strong password twice
  • By clicking ‘Save changes‘, you confirm the change of your password

From now on, you have to use the new password to access your GMX email account. Please make sure to also apply these changes to the GMX Mail app or any other mail programs you use.

Don’t remember your password?

Password recovery

We help you recover your email password

If you forget our GMX account password, you can easily reset it and create a new one all by yourself. On our GMX password recovery page, we provide you with step-by-step instructions that guide you through the recovery process. Please note that this process, however, requires your mobile phone number or an alternative contact email address. That way you will be able to either receive an unlock code or unlock link which lets you directly create a new email password.

Update recovery email and password

Update your password recovery options

It is important that your mobile phone number and contact email address are updated at all times. Only this way we will be able to help you recover your lost account password.

These options can be added or changed by going to ‘Security Options‘ in the ‘Home‘ tab of your GMX webmail account.

Passwords in your browser

The quickest access into your mailbox

Password in Browser

Password saved in your browser

You have saved your password in your browser, yet auto-fill does not work when logging in to your GMX account? Learn how to find your saved password in your browser.


Login via browser add‑on

Use the GMX MailCheck for even faster mailbox access. Find out more about this nifty browser add-on.

Do you suspect that your mailbox has been hacked?