The electronic commerce company prides itself on its free and easy returns, but it seems it has a set amount you can send back when buying goods as it's reportedly been shutting down accounts without warning of those who return things regularly.
Customers have been taking to their social networking sites to complain about their accounts being closed without any explanation, according to the Wall Street Journal.
Amazon's return policy doesn't state that customers who send back items too often will have their accounts closed, but it does say it has the right to terminate accounts at its discretion.
An Amazon representative said: "We want everyone to be able to use Amazon, but there are rare occasions where someone abuses our service over an extended period of time.
"We never take these decisions lightly, but with over 300 million customers around the world, we take action when appropriate to protect the experience for all our customers. If a customer believes we've made an error, we encourage them to contact us directly so we can review their account and take appropriate action."