Email protection advice

Ensure your mailbox is safe and secure

  • Check for viruses and malware by scanning your devices

  • Change your passwords often and make them different
  • See if your data has been altered in any way
mailbox security

Best email protection tips from GMX

Helpful guidance to keep your data safe

If you’ve received an email from GMX stating that your account information has been changed, but you haven’t actually altered anything yourself, then it might be because of a hack. If you think your account has been hacked, then be quick and follow these email password protection actions to stay safe!

Perform virus scan

Step 1: Perform a virus scan

If you’re suspicious that your GMX email account has been hacked, it’s best to do a quick scan of your computer, laptop, smartphone, or tablet to check for viruses or malware. For the best email protection, use up-to-date antivirus software to make sure it can deal with current threats. Most modern devices also come with their own virus scanning programs that can check for different forms of malware like worms and Trojans.

check data

Step 2: Checking your data

Unexpectedly altered personal info or settings is often a sign that your GMX account has been hacked. Look at your personal GMX mailbox under the ’My Account’ section to check if your personal data, alternate email address, or mobile phone number has been changed. It’s also well worth checking the filter rules and any redirection settings in your mailbox. If everything is the same as you last left it, then you’ve likely not been hacked.

Change GMX Password

Step 3: Update your passwords

Changing your password is a crucial aspect of email data protection. If you detect malware or viruses on your device, or if you receive a suspicious email, it’s best to immediately update your GMX password. This is an important step even if you’ve only recently updated your password. If you’re using any GMX Apps for Android or iOS, be sure to log out and log in again using your newly changed password.

Learn how to change your GMX password.

Change passwords of other services

Step 4: Pick unique and secure passwords for all accounts

You should also make sure you change your passwords for other accounts regularly, and especially if you think you’ve been hacked. Furthermore, never use the same password for different accounts, such as your GMX email account, video streaming services, bank account, etc. Using different passwords makes email password protection much more effective since cybercriminals won’t be able to infiltrate multiple accounts using the same password.

Secure passwords should be 8 or more characters in length and have a combination of upper and lowercase letters. For the best email password protection, you should also have numbers and one special character like a question mark or exclamation point, for instance. Learn more about selecting a good password.