The London-based airport set a daily cap on departing passenger numbers and cut the amount of permitted travellers down by 4,000 to 100,000 per day in a bid to combat ongoing disruption but now airline giant Emirates has slammed the decision, noting that it was "highly regrettable" that they were only given 36 hours to deal with the cuts.
In a statement, Emirates said: "It is highly regrettable that LHR last evening gave us 36 hours to comply with capacity cuts, of a figure that appears to be plucked from thin air. Their communications not only dictated the specific flights on which we should throw out paying passengers but also threatened legal action for non-compliance. This is entirely unreasonable and unacceptable, and we reject these demands."
The airline company went on to claim that by speaking out they are doing the "right thing" by their passengers because Heathrow had shown "blatant disregard" for them with the flight reductions.
The statement added: "Now, with blatant disregard for consumers, they wish to force Emirates to deny seats to tens of thousands of travellers who have paid for, and booked months ahead, their long-awaited package holidays or trips to see their loved ones,” it said. And this, during the super peak period with the upcoming UK holidays, and at a time when many people are desperate to travel after two years of pandemic restrictions. Emirates believes in doing the right thing by our customers. However, re-booking the sheer numbers of potentially impacted passengers is impossible with all flights running full for the next weeks, including at other London airports and on other airlines."