A study has found that young people are looking to travel agents to help them organise their dream holiday and also want to learn something new about their destination.
Chris Fair, president and CEO of Resonance Consultancy, in Vancouver, British Columbia said: "In general, there is a growing interest in using travel agents. We've gotten through this era of online disruption. The novelty of being able to research and book online has worn off for consumers. For Millennials, online travel agents have existed their entire lives, so there is less of a novelty for them. Now, they are more looking at how they will book from a value and service perspective ... Millennials are also looking at opportunities to learn something new - the types of hotels you can stay in, the opportunity to learn something new. OTAs are not very good at serving up that kind of detailed knowledge. It comes from friends, families and trusted travel advisors."
It comes after it was revealed that over a quarter of millennials suffer from FOMO, the fear of missing out, whilst on holiday.
Sarah Clark, Global General Manager for Topdeck Travel, said: "Each individual traveler has different interests and ideas on how to spend their time while traveling, so it's important for us to pair our authentic and local experiences with the must-do bucket list items in order to strike a balance that offers both unique activities without excluding famous sights. Of course planning all of this on your own and making sure you check everything off your bucket list can be quite stressful, so Topdeck aims to alleviate the hassle that is oftentimes associated with the planning process by doing it all for you. Using our team of experts, we aim to build an itinerary that truly depicts the destination our customers are visiting while our trip leaders provide local advice and recommendations to ensure the experience is as authentic as possible. By handing off the stressful aspects associated with travel to us, all that is left to do is simply enjoy the trip every step of the way."